Warranty
10-day same-issue warranty.
Simple terms, stated before the work, not after.
Covered
- The same fault returning within 10 days of the repair
- Free revisit and labour for that same fault
- Workmanship on the specific repair performed
Not covered
- A new, unrelated fault in the same appliance
- Damage from power surges, water entry or misuse
- Repairs opened or altered by someone else afterwards
- Parts you sourced yourself against our advice
How do I claim?
Message us on WhatsApp with your visit date and the same symptom. We schedule a revisit — no charge for that fault.
Do parts carry warranty?
Where a manufacturer or supplier warranty exists on a replaced part, we pass it on to you in writing on the bill.
Is the warranty in writing?
Yes — it is stated on your service bill along with the date of visit.
Need a warranty revisit?
Send your visit date and the symptom — we will prioritise it.